# CloudTalk alternatives: what AI models name instead, September 2026

GTM AI Recommendation Index, September 2026 Edition. 330 of the 432 answers in the 2 categories where CloudTalk holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/cloudtalk/alternatives/

## Named instead, most often (every category and segment added)

- Gong: 56
- Avoma: 36
- Fathom: 31
- Fireflies.ai: 21
- Allo: 12
- Orum: 10

## Sales dialers and calling

**Small business**: 37 of 72 answers did not name CloudTalk (CloudTalk is #1 of 9 at 28%).

- Allo: first choice in 6 of those 37
- JustCall: first choice in 5 of those 37
- Kixie: first choice in 3 of those 37
- Aircall: first choice in 2 of those 37
- Close: first choice in 2 of those 37
- PhoneBurner: first choice in 2 of those 37
- Dialpad: first choice in 1 of those 37
- Myphoner: first choice in 1 of those 37

**Mid-market**: 45 of 72 answers did not name CloudTalk (CloudTalk is #2 of 12 at 16%).

- Allo: first choice in 6 of those 45
- Aloware: first choice in 5 of those 45
- Orum: first choice in 4 of those 45
- JustCall: first choice in 3 of those 45
- Nooks: first choice in 3 of those 45
- Skipcall: first choice in 2 of those 45
- Aircall: first choice in 1 of those 45
- Dialer.ai: first choice in 1 of those 45

**Enterprise**: 55 of 72 answers did not name CloudTalk (CloudTalk is #8 of 17 at 4%).

- Outreach: first choice in 9 of those 55
- Five9: first choice in 8 of those 55
- Salesloft: first choice in 7 of those 55
- Orum: first choice in 6 of those 55
- Aloware: first choice in 4 of those 55
- Nooks: first choice in 4 of those 55
- Genesys Cloud CX: first choice in 3 of those 55
- NICE CXone: first choice in 3 of those 55

## Conversational intelligence and call recording

**Small business**: 55 of 72 answers did not name CloudTalk (CloudTalk is #4 of 11 at 4%).

- Fathom: first choice in 24 of those 55
- Fireflies.ai: first choice in 16 of those 55
- Avoma: first choice in 12 of those 55
- Otter.ai: first choice in 2 of those 55
- Convo: first choice in 1 of those 55
- Dialpad: first choice in 1 of those 55
- JustCall: first choice in 1 of those 55

**Mid-market**: 68 of 72 answers did not name CloudTalk (CloudTalk is #11 of 12 at 0%).

- Avoma: first choice in 23 of those 68
- Gong: first choice in 15 of those 68
- Fathom: first choice in 7 of those 68
- Fireflies.ai: first choice in 4 of those 68
- Jiminny: first choice in 3 of those 68
- Chorus by ZoomInfo: first choice in 1 of those 68
- Clari Copilot: first choice in 1 of those 68
- Coldread: first choice in 1 of those 68

**Enterprise**: 70 of 72 answers did not name CloudTalk.

- Gong: first choice in 41 of those 70
- Avoma: first choice in 1 of those 70
- CallCabinet: first choice in 1 of those 70
- CallMiner: first choice in 1 of those 70
- CallMiner Eureka: first choice in 1 of those 70
- Chorus by ZoomInfo: first choice in 1 of those 70
- Cresta: first choice in 1 of those 70
- Fireflies.ai: first choice in 1 of those 70

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.