# Capterra: how AI models rank it, October 2026

GTM AI Recommendation Index, October 2026 Edition. Named in 12 judge labels across 6 categories by 8 of 14 models. Page: https://gtm-ai-index.com/vendors/capterra/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Review and reputation management | 0% | 33 | 0% | 6 |
| Competitive intelligence tools | 0% | 30 | 0% | 2 |
| B2B intent data providers | 0% | 41 | 0% | 1 |
| Chatbots and conversational AI for support | 0% | 75 | 0% | 1 |
| Content marketing platforms | 0% | 54 | 0% | 1 |
| Market intelligence platforms | 0% | 141 | 100% | 1 |

## What the models said for it

- "For Customer Pain Points & Switching Intent: G2, Capterra, or Trustpilot" (Gemini 3.5 Flash, Competitive intel)
- "Instead, look at detailed reviews on G2 or Capterra." (Qwen 3.7 Flash, Content marketing)
- "Every B2B SaaS should be on G2 and Capterra at minimum" (Claude Haiku 4.5, Reviews)
- "G2/Capterra if you're in the software space" (MiniMax M2.5, Reviews)

## And against it

- "G2, Capterra, GetApp, and Software Advice as four independent signals." (GPT-6 Luna, Market intelligence)

## Movement since September 2026

Floor: 11 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- Review and reputation management: 0% to 0%, ±0. Inside the floor by 11 points · rank 46 → 33 of 92.
- Competitive intelligence tools: 0% to 0%, ±0. New · not ranked in September 2026 · rank 30 of 86.
- B2B intent data providers: 0% to 0%, ±0. New · not ranked in September 2026 · rank 41 of 60.
- Chatbots and conversational AI for support: 0% to 0%, ±0. New · not ranked in September 2026 · rank 75 of 114.
- Content marketing platforms: 0% to 0%, ±0. New · not ranked in September 2026 · rank 54 of 135.

## The company

Capterra; https://www.capterra.com/; Virginia, United States; founded 1999; part of G2. From Wikidata, fetched 2026-09-14.

## In its own words

What Capterra's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: The #1 destination for finding the right software (https://capterra.com/)
- For: business leaders; organizations looking to find, compare, and choose software (https://capterra.com/)
- Price stated: Capterra is free for users. (https://capterra.com/)
- Free plan or trial: Capterra is free for users. (https://capterra.com/)
- Customers named: Jamie L., Josh R., Amy C., Katie M.

## What it publishes

Every page capterra.com exposes, read 2026-09-29: 10000 addresses. By kind, pages and the last 90 days:

- blog: 2129 pages, 0 in the last 90 days, latest undated
- case study: 1 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 58 pages, 0 in the last 90 days, latest undated
- conference or event: 6 pages, 0 in the last 90 days, latest undated
- report or ebook: 53 pages, 0 in the last 90 days, latest undated
- comparison: 150 pages, 0 in the last 90 days, latest undated
- template or tool: 11 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 120 pages, 0 in the last 90 days, latest undated
- podcast or video: 15 pages, 0 in the last 90 days, latest undated
- news or press: 1 pages, 0 in the last 90 days, latest undated

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, October 2026 Edition, gtm-ai-index.com.