# Calabrio ONE: how AI models rank it, October 2026

GTM AI Recommendation Index, October 2026 Edition. Named in 3 judge labels across 1 categories by 3 of 14 models. Page: https://gtm-ai-index.com/vendors/calabrio-one/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Contact center quality assurance | 0% | 30 | 0% | 3 |

## What the models said for it

- "Combines quality management with recording, workforce management, analytics, and coaching" (GPT-6 Luna, Contact center QA)
- "better if you also want broader workforce management / WEM alongside QA" (GPT-5.4 mini, Contact center QA)

## In its own words

What Calabrio ONE's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Calabrio products continue to be supported and developed as part of the Verint CX Automation Platform. (https://www.verint.com/calabrio)
- For: Calabrio customers (https://www.verint.com/calabrio)
- Free plan or trial: Get a Demo (https://www.verint.com/calabrio-one/call-center-recording-software)
- Certifications: MiFID II, HIPAA, PCI-DSS
- Customers named: Paychex, GE Appliances, Wix, Shopify

## What it publishes

Every page calabrio.com exposes, read 2026-09-29: 2618 addresses. By kind, pages and the last 90 days:

- blog: 1145 pages, 0 in the last 90 days, latest 2022-07-08
- case study: 363 pages, 0 in the last 90 days, latest 2025-02-21
- webinar or virtual event: 11 pages, 2 in the last 90 days, latest 2026-08-21
- conference or event: 41 pages, 8 in the last 90 days, latest 2026-09-23
- report or ebook: 37 pages, 0 in the last 90 days, latest 2026-06-21
- comparison: 13 pages, 0 in the last 90 days, latest 2026-06-21
- template or tool: 3 pages, 0 in the last 90 days, latest 2026-05-08
- glossary or explainer: 96 pages, 1 in the last 90 days, latest 2026-07-07
- podcast or video: 6 pages, 0 in the last 90 days, latest 2025-11-10
- news or press: 489 pages, 0 in the last 90 days, latest 2025-10-22
- Recent: 2026-09-23 conference or event: Iaug converge https://www.verint.com/events/iaug-converge
- Recent: 2026-09-23 conference or event: Sandler partners summit https://www.verint.com/events/sandler-partners-summit
- Recent: 2026-09-23 conference or event: Vonage partner advisory council https://www.verint.com/events/vonage-partner-advisory-council
- Recent: 2026-08-24 conference or event: Customer contact week 2027 https://www.verint.com/events/customer-contact-week-2027
- Recent: 2026-08-24 conference or event: Apco conference 2027 https://www.verint.com/events/apco-conference-2027
- Recent: 2026-08-24 conference or event: Nena 2027 annual conference https://www.verint.com/events/nena-2027-annual-conference

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, October 2026 Edition, gtm-ai-index.com.