# Braze alternatives: what AI models name instead, September 2026

GTM AI Recommendation Index, September 2026 Edition. 490 of the 648 answers in the 3 categories where Braze holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/braze/alternatives/

## Named instead, most often (every category and segment added)

- OneSignal: 110
- Customer.io: 22
- Intercom: 21
- AppsFlyer: 15
- Meta Advantage+ App Campaigns: 12
- Userpilot: 11

## Mobile apps

**Small business**: 68 of 72 answers did not name Braze (Braze is #12 of 12 at 0%).

- OneSignal: first choice in 26 of those 68
- AppsFlyer: first choice in 6 of those 68
- App Radar: first choice in 4 of those 68
- Apple Search Ads: first choice in 4 of those 68
- Google App Campaigns: first choice in 4 of those 68
- Adjust: first choice in 3 of those 68
- Meta Advantage+ App Campaigns: first choice in 3 of those 68
- Textedly: first choice in 3 of those 68

**Mid-market**: 53 of 72 answers did not name Braze (Braze is #6 of 16 at 9%).

- Meta Advantage+ App Campaigns: first choice in 9 of those 53
- AppsFlyer: first choice in 6 of those 53
- Customer.io: first choice in 5 of those 53
- Google App Campaigns: first choice in 5 of those 53
- Apple Search Ads: first choice in 4 of those 53
- OneSignal: first choice in 4 of those 53
- Adjust: first choice in 3 of those 53
- CleverTap: first choice in 2 of those 53

**Enterprise**: 36 of 72 answers did not name Braze (Braze is #1 of 11 at 39%).

- AppsFlyer: first choice in 3 of those 36
- Airship: first choice in 2 of those 36
- Apple Search Ads: first choice in 2 of those 36
- Amazon DSP: first choice in 1 of those 36
- Appcues: first choice in 1 of those 36
- Customer.io: first choice in 1 of those 36
- Google App Campaigns: first choice in 1 of those 36
- HubSpot Marketing Hub: first choice in 1 of those 36

## Mobile marketing and push

**Small business**: 69 of 72 answers did not name Braze (Braze is #19 of 19 at 0%).

- OneSignal: first choice in 40 of those 69
- SlickText: first choice in 7 of those 69
- SimpleTexting: first choice in 6 of those 69
- Omnisend: first choice in 5 of those 69
- ActiveCampaign: first choice in 4 of those 69
- Klaviyo: first choice in 3 of those 69
- Brevo: first choice in 2 of those 69
- Courier: first choice in 2 of those 69

**Mid-market**: 56 of 72 answers did not name Braze (Braze is #4 of 17 at 4%).

- OneSignal: first choice in 17 of those 56
- Customer.io: first choice in 14 of those 56
- Vero: first choice in 3 of those 56
- Omnisend: first choice in 2 of those 56
- Airship: first choice in 1 of those 56
- CleverTap: first choice in 1 of those 56
- Courier: first choice in 1 of those 56
- Knock: first choice in 1 of those 56

**Enterprise**: 28 of 72 answers did not name Braze (Braze is #1 of 12 at 42%).

- Courier: first choice in 4 of those 28
- OneSignal: first choice in 2 of those 28
- Staffbase: first choice in 2 of those 28
- Brevo: first choice in 1 of those 28
- EngageLab: first choice in 1 of those 28
- Maestra: first choice in 1 of those 28
- Pushwoosh: first choice in 1 of those 28
- Simpplr: first choice in 1 of those 28

## In-app messaging and customer communications

**Small business**: 72 of 72 answers did not name Braze (Braze is #12 of 12 at 0%).

- OneSignal: first choice in 16 of those 72
- Crisp: first choice in 7 of those 72
- Intercom: first choice in 6 of those 72
- Gleap: first choice in 4 of those 72
- Userpilot: first choice in 4 of those 72
- Slack: first choice in 3 of those 72
- tawk.to: first choice in 3 of those 72
- ActiveCampaign: first choice in 2 of those 72

**Mid-market**: 60 of 72 answers did not name Braze (Braze is #9 of 15 at 2%).

- Intercom: first choice in 8 of those 60
- Userpilot: first choice in 7 of those 60
- OneSignal: first choice in 5 of those 60
- Signal: first choice in 4 of those 60
- Front: first choice in 3 of those 60
- Tencent RTC Chat: first choice in 3 of those 60
- Customer.io: first choice in 2 of those 60
- Product Fruits: first choice in 2 of those 60

**Enterprise**: 48 of 72 answers did not name Braze (Braze is #2 of 13 at 13%).

- Intercom: first choice in 7 of those 48
- Pendo: first choice in 3 of those 48
- Sendbird: first choice in 3 of those 48
- Microsoft Teams: first choice in 2 of those 48
- Pylon: first choice in 2 of those 48
- Slack Enterprise Grid: first choice in 2 of those 48
- Wire: first choice in 2 of those 48
- Adobe Marketo Engage: first choice in 1 of those 48

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.