# Botpress alternatives: what AI models name instead, September 2026

GTM AI Recommendation Index, September 2026 Edition. 197 of the 216 answers in the 1 category where Botpress holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/botpress/alternatives/

## Named instead, most often (every category and segment added)

- Intercom: 42
- Tidio: 42
- Zendesk: 6
- Ada: 5
- Freshdesk: 5
- Kore.ai: 5

## Chatbots and conversational AI for support

**Small business**: 68 of 72 answers did not name Botpress.

- Tidio: first choice in 33 of those 68
- Intercom: first choice in 11 of those 68
- Freshdesk: first choice in 5 of those 68
- Crisp: first choice in 4 of those 68
- Freshchat: first choice in 3 of those 68
- Chatbase: first choice in 2 of those 68
- Helply: first choice in 2 of those 68
- HubSpot Chatbot Builder: first choice in 2 of those 68

**Mid-market**: 64 of 72 answers did not name Botpress (Botpress is #7 of 10 at 0%).

- Intercom: first choice in 17 of those 64
- Tidio: first choice in 9 of those 64
- Zoho Desk: first choice in 3 of those 64
- Pylon: first choice in 2 of those 64
- TeamSupport: first choice in 2 of those 64
- Zendesk: first choice in 2 of those 64
- Chatsy: first choice in 1 of those 64
- Decagon: first choice in 1 of those 64

**Enterprise**: 65 of 72 answers did not name Botpress (Botpress is #8 of 12 at 2%).

- Intercom: first choice in 14 of those 65
- Ada: first choice in 5 of those 65
- Kore.ai: first choice in 5 of those 65
- Zendesk: first choice in 4 of those 65
- Zendesk AI: first choice in 4 of those 65
- TeamSupport: first choice in 3 of those 65
- Cognigy: first choice in 2 of those 65
- Fini: first choice in 2 of those 65

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.