# Bloomfire alternatives: what AI models name instead, September 2026

GTM AI Recommendation Index, September 2026 Edition. 203 of the 216 answers in the 1 category where Bloomfire holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/bloomfire/alternatives/

## Named instead, most often (every category and segment added)

- Notion: 38
- Zendesk: 14
- Document360: 13
- Confluence: 12
- Freshdesk: 11
- Slite: 11

## Knowledge base and self-service

**Small business**: 72 of 72 answers did not name Bloomfire.

- Notion: first choice in 26 of those 72
- Slite: first choice in 11 of those 72
- Freshdesk: first choice in 5 of those 72
- Help Scout: first choice in 4 of those 72
- Plain: first choice in 3 of those 72
- Slab: first choice in 3 of those 72
- Zoho Desk: first choice in 3 of those 72
- Confluence: first choice in 2 of those 72

**Mid-market**: 68 of 72 answers did not name Bloomfire (Bloomfire is #14 of 16 at 0%).

- Notion: first choice in 12 of those 68
- Document360: first choice in 9 of those 68
- Freshdesk: first choice in 6 of those 68
- Confluence: first choice in 4 of those 68
- BookStack: first choice in 3 of those 68
- Helpjuice: first choice in 3 of those 68
- Zendesk: first choice in 3 of those 68
- Guru: first choice in 2 of those 68

**Enterprise**: 63 of 72 answers did not name Bloomfire (Bloomfire is #7 of 11 at 2%).

- Zendesk: first choice in 11 of those 63
- Confluence: first choice in 6 of those 63
- Document360: first choice in 4 of those 63
- Helpjuice: first choice in 4 of those 63
- Plain: first choice in 3 of those 63
- Pylon: first choice in 2 of those 63
- Zendesk Guide: first choice in 2 of those 63
- Atlassian Confluence: first choice in 1 of those 63

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.