# Bitrix24 alternatives: what AI models name instead, September 2026

GTM AI Recommendation Index, September 2026 Edition. 209 of the 216 answers in the 1 category where Bitrix24 holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/bitrix24/alternatives/

## Named instead, most often (every category and segment added)

- HubSpot CRM: 52
- Salesforce Sales Cloud: 44
- Pipedrive: 16
- HubSpot Sales Hub: 11
- Microsoft Dynamics 365 Sales: 9
- Zoho CRM: 8

## CRM

**Small business**: 71 of 72 answers did not name Bitrix24.

- HubSpot CRM: first choice in 31 of those 71
- Pipedrive: first choice in 14 of those 71
- Salesflare: first choice in 6 of those 71
- Zoho CRM: first choice in 4 of those 71
- Bigin by Zoho: first choice in 2 of those 71
- Less Annoying CRM: first choice in 2 of those 71
- Close: first choice in 1 of those 71

**Mid-market**: 66 of 72 answers did not name Bitrix24 (Bitrix24 is #11 of 11 at 0%).

- HubSpot CRM: first choice in 21 of those 66
- HubSpot Sales Hub: first choice in 9 of those 66
- Salesforce Sales Cloud: first choice in 7 of those 66
- Less Annoying CRM: first choice in 3 of those 66
- Bigin by Zoho: first choice in 2 of those 66
- Coevera: first choice in 2 of those 66
- Pipedrive: first choice in 2 of those 66
- Zoho CRM: first choice in 2 of those 66

**Enterprise**: 72 of 72 answers did not name Bitrix24.

- Salesforce Sales Cloud: first choice in 37 of those 72
- Microsoft Dynamics 365 Sales: first choice in 9 of those 72
- Creatio: first choice in 2 of those 72
- HubSpot Sales Hub: first choice in 2 of those 72
- Zoho CRM: first choice in 2 of those 72
- Conduyt: first choice in 1 of those 72
- GoHighLevel: first choice in 1 of those 72
- Microsoft Dynamics 365 Customer Engagement: first choice in 1 of those 72

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.