# Birdeye: how AI models rank it, September 2026

GTM AI Recommendation Index, September 2026 Edition. Named in 61 judge labels across 6 categories by 12 of 12 models. Page: https://gtm-ai-index.com/vendors/birdeye/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Review and reputation management | 26% | 1 | 22% | 49 |
| Channel partner and local marketing | 4% | 9 | 0% | 4 |
| Loyalty, advocacy and referrals | 0% | 37 | 0% | 5 |
| Customer feedback and surveys | 0% | 74 | 0% | 1 |
| Ecommerce marketing | 0% | 117 | 100% | 1 |
| Referral and partner programs | 0% | 99 | 100% | 1 |

## What the models said for it

- "I'd recommend Birdeye if you want the strongest all-around platform for reviews, listings, and automated reputation workflows" (Perplexity Sonar, Reviews)
- "Choose Birdeye if you need a broad platform for many locations and want reviews, listings, and response workflows together." (Perplexity Sonar, Reviews)
- "1. Birdeye - Best for Multi-Location Businesses ... Strengths: All-in-one platform for local business reputation management" (GLM 4.7 FlashX, Reviews)
- "Top Tier Platforms (Comprehensive & Enterprise) ... 1. Birdeye ... Best For: Multi-location enterprises, franchises" (Qwen 3.7 Flash, Reviews)

## And against it

- "Users report "constant crashes every 5 minutes," "takes forever to create profiles," and "slow setup."" (GLM 4.7 FlashX, Referrals)
- "What to Avoid on a Budget - Birdeye ($299+/month) ... overkill for limited budgets" (Kimi K2, Reviews)
- "Avoid Birdeye and Reputation.com unless you have many physical locations" (DeepSeek V4 Flash, Reviews)
- "This is perhaps the most consistently flagged platform for predatory practices." (DeepSeek V4 Flash, Reviews)

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, September 2026 Edition, gtm-ai-index.com.