# Appcues alternatives: what AI models name instead, September 2026

GTM AI Recommendation Index, September 2026 Edition. 326 of the 432 answers in the 2 categories where Appcues holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/appcues/alternatives/

## Named instead, most often (every category and segment added)

- UserGuiding: 27
- WalkMe: 27
- Whatfix: 26
- Intercom: 17
- OneSignal: 17
- Braze: 14

## Digital adoption and onboarding

**Small business**: 45 of 72 answers did not name Appcues (Appcues is #4 of 14 at 7%).

- UserGuiding: first choice in 20 of those 45
- HelpHero: first choice in 8 of those 45
- Userpilot: first choice in 6 of those 45
- Userflow: first choice in 4 of those 45
- Tango: first choice in 3 of those 45
- Product Fruits: first choice in 2 of those 45
- Hopscotch: first choice in 1 of those 45
- Lemon Learning: first choice in 1 of those 45

**Mid-market**: 40 of 72 answers did not name Appcues (Appcues is #6 of 11 at 6%).

- UserGuiding: first choice in 7 of those 40
- HelpHero: first choice in 5 of those 40
- Whatfix: first choice in 5 of those 40
- Userpilot: first choice in 4 of those 40
- Pendo: first choice in 3 of those 40
- Apty: first choice in 1 of those 40
- OnRamp: first choice in 1 of those 40
- Tango: first choice in 1 of those 40

**Enterprise**: 66 of 72 answers did not name Appcues (Appcues is #8 of 9 at 0%).

- WalkMe: first choice in 27 of those 66
- Whatfix: first choice in 21 of those 66
- Apty: first choice in 5 of those 66
- Pendo: first choice in 5 of those 66
- Lemon Learning: first choice in 2 of those 66
- Inline Manual: first choice in 1 of those 66
- Jimo: first choice in 1 of those 66
- Userflow: first choice in 1 of those 66

## In-app messaging and customer communications

**Small business**: 60 of 72 answers did not name Appcues (Appcues is #7 of 12 at 4%).

- OneSignal: first choice in 11 of those 60
- Crisp: first choice in 7 of those 60
- Gleap: first choice in 4 of those 60
- Intercom: first choice in 4 of those 60
- tawk.to: first choice in 3 of those 60
- ActiveCampaign: first choice in 2 of those 60
- Drift: first choice in 2 of those 60
- Front: first choice in 2 of those 60

**Mid-market**: 50 of 72 answers did not name Appcues (Appcues is #7 of 15 at 2%).

- OneSignal: first choice in 4 of those 50
- Signal: first choice in 4 of those 50
- Front: first choice in 3 of those 50
- Intercom: first choice in 3 of those 50
- Tencent RTC Chat: first choice in 3 of those 50
- Userpilot: first choice in 3 of those 50
- Braze: first choice in 2 of those 50
- Customer.io: first choice in 2 of those 50

**Enterprise**: 65 of 72 answers did not name Appcues (Appcues is #11 of 13 at 0%).

- Braze: first choice in 12 of those 65
- Intercom: first choice in 10 of those 65
- Pendo: first choice in 5 of those 65
- Microsoft Teams: first choice in 2 of those 65
- OneSignal: first choice in 2 of those 65
- Pylon: first choice in 2 of those 65
- Sendbird: first choice in 2 of those 65
- Slack Enterprise Grid: first choice in 2 of those 65

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.