# JustCall vs Dialpad: which do AI models recommend for dialers, October 2026

GTM AI Recommendation Index, October 2026 Edition, Sales dialers and calling. Three of fourteen models named JustCall first on the direct prompt; zero named Dialpad. Page: https://gtm-ai-index.com/sales/sales-dialers-and-calling/justcall-vs-dialpad/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| JustCall | 12% | #2 of 13 | 2% | 43 | 14 of 14 |
| Dialpad | 2% | #8 of 13 | 5% | 21 | 10 of 14 |

## The direct prompt, model by model

- Perplexity Sonar: justcall first (first choices: JustCall) (alternatives: Aircall, Orum, Salesfinity)
- DeepSeek V4 Flash: justcall first (first choices: JustCall) (alternatives: Aircall, Aloware, Nooks, Orum)
- Muse Glimmer 30B: justcall first (first choices: JustCall, PhoneBurner) (alternatives: Aircall, Aloware Power Dialer, Convoso)
- Claude Haiku 4.5: neither first, one named (first choices: Aloware Power Dialer) (alternatives: Aircall, JustCall, Orum)
- Grok 4.1 Fast: neither first, one named (first choices: Kixie PowerCall) (alternatives: Aircall, Close, JustCall, PhoneBurner)
- Mistral Small: neither first, one named (first choices: Koncert, PhoneBurner) (alternatives: Aircall, Genesys Cloud CX, JustCall)
- Kimi K2: neither first, one named (first choices: Kixie PowerCall) (alternatives: JustCall, Koncert, Nooks, Orum)
- GLM 4.7 FlashX: neither first, one named (first choices: Aloware) (alternatives: Aircall, CloudTalk, JustCall, Koncert)
- GPT-5.4 mini: neither named (first choices: CloudTalk) (alternatives: Aircall, Gong Dialer, Salesloft Dialer)
- Gemini 3.5 Flash: neither named (first choices: Nooks, Orum) (alternatives: Aloware, Apollo.io, Kixie PowerCall, PhoneBurner)
- Llama 4 Maverick: neither named (first choices: PowerDialer.ai) (alternatives: Nooks, PhoneBurner, RingCentral Events, Skipcall)
- Qwen 3.7 Flash: neither named (first choices: Aloware) (alternatives: Close, Nooks)
- MiniMax M2.5: neither named (first choices: Outreach Voice, Salesloft Dialer) (alternatives: Aircall, Koncert, PhoneBurner)
- GPT-6 Luna: neither named (first choices: Orum) (alternatives: HubSpot Sales Hub, Nooks, Salesloft Dialer)

## What the models said about JustCall

- ""What I'd avoid for predictable cost at scale- Aircall, JustCall, CloudTalk, RingCentral"" (Muse Glimmer 30B, negative prompt, hard negative)
- "Shortlist 3-5 (e.g., JustCall for balanced teams, Orum for parallel dialing, Aircall for phone-system integration)." (Grok 4.1 Fast, scale prompt, first choice)
- "### 1. JustCall ... Best For: Outbound teams of 50-500 sellers needing dialer, SMS, and AI on one platform" (MiniMax M2.5, comparative prompt, first choice)
- "JustCall or Kixie give the best balance of power dialing, SMS, and CRM integration at a moderate price." (DeepSeek V4 Flash, comparative prompt, first choice)

## What the models said about Dialpad

- "While users praise clear call quality and reliable transcription, frequent issues include dropped calls, connection delays" (Claude Haiku 4.5, negative prompt, soft negative)
- "Dialpad - Best Value Entry Point" (Kimi K2, budget prompt, first choice)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.