# CloudTalk vs Orum: which do AI models recommend for dialers, September 2026

GTM AI Recommendation Index, September 2026 Edition, Sales dialers and calling. One of twelve models named CloudTalk first on the direct prompt; two named Orum. Page: https://gtm-ai-index.com/sales/sales-dialers-and-calling/cloudtalk-vs-orum/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| CloudTalk | 16% | #2 of 12 | 5% | 38 | 12 of 12 |
| Orum | 7% | #6 of 12 | 22% | 37 | 12 of 12 |

## The direct prompt, model by model

- Claude Haiku 4.5: cloudtalk first (first choices: Aloware Power Dialer, CloudTalk) (alternatives: Nooks, Orum, PhoneBurner, SmartDialer)
- Gemini 3.5 Flash: orum first (first choices: Nooks, Orum) (alternatives: Aloware, Kixie, PhoneBurner)
- DeepSeek V4 Flash: orum first (first choices: Nooks, Orum) (alternatives: Aloware, JustCall, Kixie, PhoneBurner)
- GPT-5.4 mini: neither first, one named (first choices: Salesloft) (alternatives: Klenty, Nooks, Orum, Regie.ai)
- Perplexity Sonar: neither first, one named (first choices: Aloware) (alternatives: CloudTalk, JustCall, Kixie, Nooks, Orum)
- Grok 4.1 Fast: neither first, one named (first choices: Aloware, Kixie) (alternatives: CloudTalk, JustCall, Nooks, Orum)
- Mistral Small: neither first, one named (first choices: Aloware) (alternatives: CloudTalk, Nooks, Orum, Skipcall)
- Llama 4 Maverick: neither first, one named (first choices: Aloware) (alternatives: Orum)
- GLM 4.7 FlashX: neither first, one named (first choices: JustCall) (alternatives: CloudTalk, Dialpad)
- MiniMax M2.5: neither first, one named (first choices: Aloware) (alternatives: JustCall, Kixie, Orum)
- Qwen 3.7 Flash: neither named (first choices: Dialer.ai) (alternatives: Aircall, Kixie, Outreach, Salesloft, Seismic)
- Kimi K2: neither named (first choices: Aloware) (alternatives: Aircall, Dialpad, Salesfinity)

## What the models said about CloudTalk

- "CloudTalk struggles with poor connections, dropped calls, UI failing during critical call flows, and low connect rates" (Claude Haiku 4.5, negative prompt, hard negative)
- "Solid for scaling; higher min cost." (Grok 4.1 Fast, budget prompt, soft negative)
- "CloudTalk is a top choice for growth-stage companies because it provides 10-line parallel dialing power without the technical debt" (Claude Haiku 4.5, direct prompt, first choice)
- "CloudTalk is a great all-rounder for growing teams wanting multiple dialing modes" (DeepSeek V4 Flash, comparative prompt, first choice)
- "I would recommend CloudTalk as the best all-around outbound calling platform" (Perplexity Sonar, paraphrase prompt, first choice)

## What the models said about Orum

- "Orum charges $250 per user per month with a minimum of 3 users ... users already call it overpriced. Additionally, there are complaints about software bugs, dropped calls, poor audio quality" (Claude Haiku 4.5, negative prompt, hard negative)
- "Nooks & Orum (Parallel Dialers) Biggest concerns: The structural "dead air" problem, spam flagging, and rapidly declining connect rates." (DeepSeek V4 Flash, negative prompt, hard negative)
- "Enterprise-focused, not budget-friendly" (Kimi K2, budget prompt, hard negative)
- "JustCall, Skipcall, Orum | Power + parallel dialing, better compliance tools" (Kimi K2, negative prompt, first choice)
- "Funded, high-volume SDR org → Orum (volume) or Nooks (coaching + virtual salesfloor)." (DeepSeek V4 Flash, direct prompt, first choice)
- "#### 1. Orum ... Best for: High-volume B2B tech and enterprise SDR/BDR teams." (Gemini 3.5 Flash, comparative prompt, first choice)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.