# CloudTalk vs Dialpad: which do AI models recommend for dialers, October 2026

GTM AI Recommendation Index, October 2026 Edition, Sales dialers and calling. One of fourteen models named CloudTalk first on the direct prompt; zero named Dialpad. Page: https://gtm-ai-index.com/sales/sales-dialers-and-calling/cloudtalk-vs-dialpad/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| CloudTalk | 22% | #1 of 13 | 3% | 32 | 13 of 14 |
| Dialpad | 2% | #8 of 13 | 5% | 21 | 10 of 14 |

## The direct prompt, model by model

- GPT-5.4 mini: cloudtalk first (first choices: CloudTalk) (alternatives: Aircall, Gong Dialer, Salesloft Dialer)
- GLM 4.7 FlashX: neither first, one named (first choices: Aloware) (alternatives: Aircall, CloudTalk, JustCall, Koncert)
- Claude Haiku 4.5: neither named (first choices: Aloware Power Dialer) (alternatives: Aircall, JustCall, Orum)
- Gemini 3.5 Flash: neither named (first choices: Nooks, Orum) (alternatives: Aloware, Apollo.io, Kixie PowerCall, PhoneBurner)
- Perplexity Sonar: neither named (first choices: JustCall) (alternatives: Aircall, Orum, Salesfinity)
- Grok 4.1 Fast: neither named (first choices: Kixie PowerCall) (alternatives: Aircall, Close, JustCall, PhoneBurner)
- Mistral Small: neither named (first choices: Koncert, PhoneBurner) (alternatives: Aircall, Genesys Cloud CX, JustCall)
- DeepSeek V4 Flash: neither named (first choices: JustCall) (alternatives: Aircall, Aloware, Nooks, Orum)
- Llama 4 Maverick: neither named (first choices: PowerDialer.ai) (alternatives: Nooks, PhoneBurner, RingCentral Events, Skipcall)
- Qwen 3.7 Flash: neither named (first choices: Aloware) (alternatives: Close, Nooks)
- Kimi K2: neither named (first choices: Kixie PowerCall) (alternatives: JustCall, Koncert, Nooks, Orum)
- MiniMax M2.5: neither named (first choices: Outreach Voice, Salesloft Dialer) (alternatives: Aircall, Koncert, PhoneBurner)
- GPT-6 Luna: neither named (first choices: Orum) (alternatives: HubSpot Sales Hub, Nooks, Salesloft Dialer)
- Muse Glimmer 30B: neither named (first choices: JustCall, PhoneBurner) (alternatives: Aircall, Aloware Power Dialer, Convoso)

## What the models said about CloudTalk

- ""What I'd avoid for predictable cost at scale- Aircall, JustCall, CloudTalk, RingCentral"" (Muse Glimmer 30B, negative prompt, hard negative)
- "CloudTalk is the safest default pick for a mid-market B2B team focused on outbound dialing efficiency and CRM integration." (GPT-5.4 mini, direct prompt, first choice)

## What the models said about Dialpad

- "While users praise clear call quality and reliable transcription, frequent issues include dropped calls, connection delays" (Claude Haiku 4.5, negative prompt, soft negative)
- "Dialpad - Best Value Entry Point" (Kimi K2, budget prompt, first choice)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.