# CloudTalk vs Aircall: which do AI models recommend for dialers, September 2026

GTM AI Recommendation Index, September 2026 Edition, Sales dialers and calling. One of twelve models named CloudTalk first on the direct prompt; zero named Aircall. Page: https://gtm-ai-index.com/sales/sales-dialers-and-calling/cloudtalk-vs-aircall/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| CloudTalk | 16% | #2 of 12 | 5% | 38 | 12 of 12 |
| Aircall | 7% | #7 of 12 | 14% | 29 | 12 of 12 |

## The direct prompt, model by model

- Claude Haiku 4.5: cloudtalk first (first choices: Aloware Power Dialer, CloudTalk) (alternatives: Nooks, Orum, PhoneBurner, SmartDialer)
- Perplexity Sonar: neither first, one named (first choices: Aloware) (alternatives: CloudTalk, JustCall, Kixie, Nooks, Orum)
- Grok 4.1 Fast: neither first, one named (first choices: Aloware, Kixie) (alternatives: CloudTalk, JustCall, Nooks, Orum)
- Mistral Small: neither first, one named (first choices: Aloware) (alternatives: CloudTalk, Nooks, Orum, Skipcall)
- Qwen 3.7 Flash: neither first, one named (first choices: Dialer.ai) (alternatives: Aircall, Kixie, Outreach, Salesloft, Seismic)
- Kimi K2: neither first, one named (first choices: Aloware) (alternatives: Aircall, Dialpad, Salesfinity)
- GLM 4.7 FlashX: neither first, one named (first choices: JustCall) (alternatives: CloudTalk, Dialpad)
- GPT-5.4 mini: neither named (first choices: Salesloft) (alternatives: Klenty, Nooks, Orum, Regie.ai)
- Gemini 3.5 Flash: neither named (first choices: Nooks, Orum) (alternatives: Aloware, Kixie, PhoneBurner)
- DeepSeek V4 Flash: neither named (first choices: Nooks, Orum) (alternatives: Aloware, JustCall, Kixie, PhoneBurner)
- Llama 4 Maverick: neither named (first choices: Aloware) (alternatives: Orum)
- MiniMax M2.5: neither named (first choices: Aloware) (alternatives: JustCall, Kixie, Orum)

## What the models said about CloudTalk

- "CloudTalk struggles with poor connections, dropped calls, UI failing during critical call flows, and low connect rates" (Claude Haiku 4.5, negative prompt, hard negative)
- "Solid for scaling; higher min cost." (Grok 4.1 Fast, budget prompt, soft negative)
- "CloudTalk is a top choice for growth-stage companies because it provides 10-line parallel dialing power without the technical debt" (Claude Haiku 4.5, direct prompt, first choice)
- "CloudTalk is a great all-rounder for growing teams wanting multiple dialing modes" (DeepSeek V4 Flash, comparative prompt, first choice)
- "I would recommend CloudTalk as the best all-around outbound calling platform" (Perplexity Sonar, paraphrase prompt, first choice)

## What the models said about Aircall

- "Biggest concerns: Aggressive auto-renewal, unreliable call logging, and poor outbound dialing features." (DeepSeek V4 Flash, negative prompt, hard negative)
- "Aircall's power dialer needs the $70 Professional plan, not the $30 Essentials plan" (DeepSeek V4 Flash, budget prompt, soft negative)
- "Easy setup and strong integrations, but less focused on high-concurrency dialing" (Perplexity Sonar, comparative prompt, soft negative)
- "my default recommendation would be Aircall if you want the best balance of ease of use, CRM integration, and fast rollout" (GPT-5.4 mini, paraphrase prompt, first choice)
- "The Best All-Rounder: Aircall ... widely considered the gold standard for mid-sized companies" (Qwen 3.7 Flash, paraphrase prompt, first choice)
- "Aircall: Best for cloud-based outbound calling and suitable for mid-market companies." (Llama 4 Maverick, paraphrase prompt, first choice)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.