# DocuSign vs Conga CLM: which do AI models recommend for CLM, October 2026

GTM AI Recommendation Index, October 2026 Edition, Contract lifecycle management and e-signature. Zero of fourteen models named DocuSign first on the direct prompt; zero named Conga CLM. Page: https://gtm-ai-index.com/revops/contract-lifecycle-management-and-e-signature/docusign-vs-conga-clm/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| DocuSign | 2% | #7 of 15 | 7% | 15 | 11 of 14 |
| Conga CLM | 2% | #8 of 15 | 30% | 33 | 14 of 14 |

## The direct prompt, model by model

- GPT-5.4 mini: neither first, one named (first choices: Ironclad) (alternatives: Conga CLM, DocuSign CLM)
- Mistral Small: neither first, one named (first choices: Concord) (alternatives: Conga CLM, Ironclad)
- Llama 4 Maverick: neither first, one named (first choices: Juro) (alternatives: Conga CLM, Oneflow)
- Claude Haiku 4.5: neither named (first choices: Concord) (alternatives: Ironclad, LinkSquares)
- Gemini 3.5 Flash: neither named (first choices: Ironclad) (alternatives: Gatekeeper, Juro, LinkSquares)
- Perplexity Sonar: neither named (first choices: Juro) (alternatives: Ironclad, Oneflow)
- Grok 4.1 Fast: neither named (first choices: Ironclad) (alternatives: Concord, Juro)
- DeepSeek V4 Flash: neither named (first choices: Juro) (alternatives: Concord, DocuSign CLM, LinkSquares, PandaDoc)
- Qwen 3.7 Flash: neither named (first choices: Juro) (alternatives: Ironclad, PandaDoc)
- Kimi K2: neither named (first choices: DocuSign CLM) (alternatives: Concord, Ironclad, LinkSquares)
- GLM 4.7 FlashX: neither named (first choices: Juro) (alternatives: Concord, PandaDoc)
- MiniMax M2.5: neither named (first choices: Concord, Ironclad, Juro) (alternatives: DocuSign CLM, PandaDoc)
- GPT-6 Luna: neither named (first choices: Juro) (alternatives: Ironclad, LinkSquares, SpotDraft)
- Muse Glimmer 30B: neither named (first choices: Ironclad) (alternatives: Agiloft, Concord)

## What the models said about DocuSign

- "it tends to be less budget-friendly as you move into more CLM-focused features" (GPT-5.4 mini, budget prompt, soft negative)
- "my default recommendation would be DocuSign" (GPT-5.4 mini, paraphrase prompt, first choice)
- "Choose this if you have a dedicated Legal or Compliance team and require strict governance... Note: This can get significantly more expensive than PandaDoc." (Qwen 3.7 Flash, paraphrase prompt, alternative)
- "Best for Compliance-Heavy Industries ... Watch out: Can get expensive at mid-market scale" (DeepSeek V4 Flash, paraphrase prompt, alternative)

## What the models said about Conga CLM

- "Customer reviews show high levels of dissatisfaction with feature usability, interface design and overall scalability" (Claude Haiku 4.5, negative prompt, hard negative)
- "Conga is among the most frequently criticized major CLM platforms... The biggest cautions are around Conga CLM" (DeepSeek V4 Flash, negative prompt, hard negative)
- "generally avoid buying "Heavy Enterprise" platforms like Icertis or Conga" (Qwen 3.7 Flash, negative prompt, hard negative)
- "Ironclad/Conga: Workflow-first, Salesforce-heavy, great for sales/legal speed." (Grok 4.1 Fast, scale prompt, first choice)
- "For teams already in the Salesforce ecosystem or requiring enterprise-grade features, Conga CLM is a strong contender." (Mistral Small, direct prompt, alternative)
- "a comprehensive CLM solution that helps design and streamline the entire contract lifecycle management process" (Llama 4 Maverick, direct prompt, alternative)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.