# Workato vs Tray.ai: which do AI models recommend for automation & ipaas, September 2026

GTM AI Recommendation Index, September 2026 Edition, Workflow automation and iPaaS. Eight of twelve models named Workato first on the direct prompt; zero named Tray.ai. Page: https://gtm-ai-index.com/gtm-data/workflow-automation-and-ipaas/workato-vs-tray-ai/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| Workato | 38% | #1 of 12 | 13% | 53 | 12 of 12 |
| Tray.ai | 4% | #7 of 12 | 13% | 23 | 8 of 12 |

## The direct prompt, model by model

- Claude Haiku 4.5: workato first (first choices: Workato) (alternatives: Kissflow, Make, Microsoft Power Automate, Zapier)
- GPT-5.4 mini: workato first (first choices: Workato) (alternatives: Boomi, MuleSoft)
- Gemini 3.5 Flash: workato first (first choices: Workato) (alternatives: Celigo, Make, Tray.ai)
- Perplexity Sonar: workato first (first choices: Workato) (alternatives: HubSpot Operations Hub, Make, n8n)
- Grok 4.1 Fast: workato first (first choices: Workato) (alternatives: Boomi, Celigo, Make, Tray.ai)
- Mistral Small: workato first (first choices: Workato) (alternatives: Jitterbit Harmony, Tray.ai)
- DeepSeek V4 Flash: workato first (first choices: Celigo, Workato) (alternatives: Boomi, Jitterbit, Tray.ai)
- Llama 4 Maverick: workato first (first choices: Boomi, SnapLogic, Workato)
- Qwen 3.7 Flash: neither first, one named (first choices: Make) (alternatives: Tray.ai, Workato)
- Kimi K2: neither first, one named (first choices: Make, n8n) (alternatives: Workato, Zapier)
- GLM 4.7 FlashX: neither named (first choices: Make) (alternatives: n8n)
- MiniMax M2.5: neither named (first choices: Boomi, SnapLogic) (alternatives: Make, Microsoft Power Automate)

## What the models said about Workato

- "### Workato
Avoid or Use with Caution If: ... overkill and significantly more expensive than necessary" (GLM 4.7 FlashX, negative prompt, hard negative)
- "Avoid MuleSoft, Workato, and Tray.io (unless you are a major enterprise)" (Gemini 3.5 Flash, negative prompt, hard negative)
- "Avoid enterprise like Workato ($10k+/yr)" (Grok 4.1 Fast, budget prompt, hard negative)
- "Workato is an enterprise integration and automation platform with AI capabilities... best for growing teams (50+ employees) preparing for scale" (Claude Haiku 4.5, direct prompt, first choice)
- "Workato is considered the best overall iPaaS for mid-market companies due to its balance of usability, depth, governance, and speed." (Llama 4 Maverick, paraphrase prompt, first choice)
- "The gold standard for business-IT collaboration... though it sits on the more expensive side of the mid-market spectrum." (Gemini 3.5 Flash, scale prompt, first choice)

## What the models said about Tray.ai

- "Avoid MuleSoft, Workato, and Tray.io (unless you are a major enterprise)" (Gemini 3.5 Flash, negative prompt, hard negative)
- "powerful, but often overkill for smaller teams, and pricing/implementation complexity can be a major caution" (Perplexity Sonar, negative prompt, soft negative)
- "Entirely quote-based pricing with no self-serve option—estimated $595+/month starting point" (Kimi K2, negative prompt, soft negative)
- "Tier 1 Middleware platforms (like Workato, Tray.io, or Microsoft Fabric)" (Qwen 3.7 Flash, scale prompt, first choice)
- "Default choice: Workato or Tray.ai" (Kimi K2, scale prompt, first choice)
- "Choose Workato/Tray.io if you are a large company connecting CRMs to ERPs, require audit trails" (Qwen 3.7 Flash, comparative prompt, alternative)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.