# OneSignal vs Userpilot: which do AI models recommend for in-app messaging, October 2026

GTM AI Recommendation Index, October 2026 Edition, In-app messaging and customer communications. Zero of fourteen models named OneSignal first on the direct prompt; five named Userpilot. Page: https://gtm-ai-index.com/customer/in-app-messaging-and-customer-communications/onesignal-vs-userpilot/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| OneSignal | 17% | #2 of 15 | 3% | 34 | 14 of 14 |
| Userpilot | 16% | #3 of 15 | 7% | 27 | 13 of 14 |

## The direct prompt, model by model

- Gemini 3.5 Flash: userpilot first (first choices: Intercom, Userpilot) (alternatives: Appcues, Front, Plain, Pylon, Userflow)
- Kimi K2: userpilot first (first choices: Appcues, Userpilot) (alternatives: Chameleon, Intercom)
- MiniMax M2.5: userpilot first (first choices: Userpilot) (alternatives: Appcues, Chameleon, Intercom)
- GPT-6 Luna: userpilot first (first choices: Userpilot) (alternatives: Appcues, Intercom, Pendo)
- Muse Glimmer 30B: userpilot first (first choices: Appcues, Userpilot) (alternatives: Braze, Intercom, Pendo, Product Fruits)
- Perplexity Sonar: neither first, one named (first choices: Appcues) (alternatives: Knock, OneSignal)
- Mistral Small: neither first, one named (first choices: Knock) (alternatives: Appcues, OneSignal)
- DeepSeek V4 Flash: neither first, one named (first choices: Intercom) (alternatives: Appcues, OneSignal, Userpilot)
- Qwen 3.7 Flash: neither first, one named (first choices: Appcues) (alternatives: Chameleon, Pendo, UserGuiding, Userpilot)
- GLM 4.7 FlashX: neither first, one named (first choices: Intercom) (alternatives: Appcues, CleverTap, Userpilot)
- Claude Haiku 4.5: neither named (alternatives: Front, Gleap, Helply, Intercom, Product Fruits)
- GPT-5.4 mini: neither named (first choices: Intercom) (alternatives: Appcues, Pendo)
- Grok 4.1 Fast: neither named (first choices: Intercom) (alternatives: CometChat, LiveChat, Sendbird, Zendesk)
- Llama 4 Maverick: neither named (first choices: Knock, Respond.io)

## What the models said about OneSignal

- "OneSignal/Firebase: Too lightweight for B2B product messaging" (Kimi K2, paraphrase prompt, hard negative)
- "For companies with very limited budgets, OneSignal or Firebase are ideal starting points since they offer generous free tiers." (Claude Haiku 4.5, budget prompt, first choice)

## What the models said about Userpilot

- "Good tool but pricey for small budgets" (DeepSeek V4 Flash, budget prompt, hard negative)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.