# Survicate vs AskNicely: which do AI models recommend for feedback, September 2026

GTM AI Recommendation Index, September 2026 Edition, Customer feedback and surveys. Two of twelve models named Survicate first on the direct prompt; zero named AskNicely. Page: https://gtm-ai-index.com/customer/customer-feedback-and-surveys/survicate-vs-asknicely/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| Survicate | 7% | #4 of 18 | 3% | 37 | 12 of 12 |
| AskNicely | 4% | #7 of 18 | 5% | 20 | 11 of 12 |

## The direct prompt, model by model

- Llama 4 Maverick: survicate first (first choices: QuestionPro, SurveySparrow, Survicate) (alternatives: Medallia, Perspective AI, Qualtrics)
- Kimi K2: survicate first (first choices: Survicate) (alternatives: AskNicely, Nicereply, Retently, SurveySparrow)
- Gemini 3.5 Flash: neither first, one named (first choices: CustomerGauge) (alternatives: Canny, Retently, Survicate, UserVoice)
- Grok 4.1 Fast: neither first, one named (first choices: CustomerGauge) (alternatives: AskNicely, Retently, Survicate)
- DeepSeek V4 Flash: neither first, one named (first choices: Retently) (alternatives: CustomerGauge, QuestionPro, SurveySparrow, Survicate)
- Qwen 3.7 Flash: neither first, one named (first choices: CustomerGauge) (alternatives: Perspective AI, SurveySparrow, Survicate)
- MiniMax M2.5: neither first, one named (first choices: SurveyMonkey) (alternatives: Medallia, Pendo, Qualtrics, Survicate)
- Claude Haiku 4.5: neither named (first choices: Retently) (alternatives: Medallia Concierge, Nicereply, Simplesat, SurveyMonkey, SurveySparrow, Zonka Feedback)
- GPT-5.4 mini: neither named (first choices: Qualtrics) (alternatives: Medallia)
- Perplexity Sonar: neither named (first choices: CustomerGauge, Enterpret) (alternatives: Lumoa, Perspective AI)
- Mistral Small: neither named (first choices: Helply) (alternatives: CustomerGauge, SurveySparrow)
- GLM 4.7 FlashX: neither named (first choices: Canny) (alternatives: Productboard, UserVoice)

## What the models said about Survicate

- "Decent starting point, but pricing gets unpredictable and restrictive as you scale." (DeepSeek V4 Flash, negative prompt, soft negative)
- "is SurveySparrow, Survicate, or QuestionPro, as they offer the best value for mid-market teams" (Llama 4 Maverick, direct prompt, first choice)
- "I'd recommend Survicate as the top NPS and customer experience survey tool." (Grok 4.1 Fast, paraphrase prompt, first choice)
- "Start with Survicate if you want a comprehensive platform" (Kimi K2, direct prompt, first choice)

## What the models said about AskNicely

- "Avoid for low budgets: ... AskNicely \u2014 all skew enterprise-priced." (DeepSeek V4 Flash, budget prompt, hard negative)
- "Best balance for most mid-sized B2B teams: AskNicely" (GPT-5.4 mini, paraphrase prompt, first choice)
- "I'd suggest starting with AskNicely or Delighted" (MiniMax M2.5, paraphrase prompt, first choice)
- "if your company is more service-led and you care most about frontline coaching" (Perplexity Sonar, paraphrase prompt, alternative)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.
