# LearnWorlds vs Gainsight Customer Education: which do AI models recommend for customer education, October 2026

GTM AI Recommendation Index, October 2026 Edition, Customer education and LMS. Zero of fourteen models named LearnWorlds first on the direct prompt; one named Gainsight Customer Education. Page: https://gtm-ai-index.com/customer/customer-education-and-lms/learnworlds-vs-gainsight-customer-education/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| LearnWorlds | 6% | #4 of 11 | 10% | 20 | 11 of 14 |
| Gainsight Customer Education | 2% | #7 of 11 | 5% | 22 | 12 of 14 |

## The direct prompt, model by model

- Grok 4.1 Fast: gainsight customer education first (first choices: Gainsight Customer Education, LearnUpon) (alternatives: Skilljar, TalentLMS, WorkRamp)
- Gemini 3.5 Flash: neither first, one named (first choices: Skilljar) (alternatives: Absorb LMS, Gainsight Customer Education, LearnUpon, WorkRamp)
- Perplexity Sonar: neither first, one named (first choices: LearnUpon) (alternatives: Gainsight Customer Education, WorkRamp)
- Mistral Small: neither first, one named (first choices: LearnUpon) (alternatives: Absorb LMS, Gainsight Customer Education, TalentLMS)
- DeepSeek V4 Flash: neither first, one named (first choices: LearnUpon) (alternatives: Gainsight Customer Education, Skilljar, Thought Industries)
- MiniMax M2.5: neither first, one named (first choices: LearnUpon) (alternatives: Docebo, Gainsight Customer Education, TalentLMS)
- Claude Haiku 4.5: neither named (first choices: Skilljar) (alternatives: LearnUpon, Thought Industries, WorkRamp)
- GPT-5.4 mini: neither named (first choices: LearnUpon) (alternatives: Thought Industries)
- Llama 4 Maverick: neither named
- Qwen 3.7 Flash: neither named (first choices: LearnUpon) (alternatives: Absorb LMS, Disco, Docebo, TalentLMS)
- Kimi K2: neither named (first choices: Skilljar) (alternatives: LearnUpon, WorkRamp)
- GLM 4.7 FlashX: neither named (first choices: LearnUpon) (alternatives: Skilljar, TalentLMS)
- GPT-6 Luna: neither named (first choices: Skilljar) (alternatives: Docebo, LearnUpon, Thought Industries)
- Muse Glimmer 30B: neither named (first choices: LearnUpon, Skilljar) (alternatives: Absorb LMS, TalentLMS, WorkRamp)

## What the models said about LearnWorlds

- "LearnWorlds if you need a strong native CRM, enterprise controls, or live training at the center of the experience." (Perplexity Sonar, negative prompt, soft negative)
- "LearnWorlds gets mixed feedback for strong engagement tools locked behind pricier tiers, plus steeper learning curves." (Grok 4.1 Fast, negative prompt, soft negative)
- "or LearnWorlds if you're ready to invest ~$25/month for a more polished, branded academy experience" (Kimi K2, budget prompt, first choice)
- "choose LearnWorlds Pro Trainer for a branded customer academy with free courses" (GPT-6 Luna, budget prompt, first choice)
- "### 1. LearnWorlds 
Best for: B2B companies with sophisticated needs" (GLM 4.7 FlashX, comparative prompt, first choice)

## What the models said about Gainsight Customer Education

- "Acquisition limbo... There is no roadmap for Northpass going forward" (DeepSeek V4 Flash, negative prompt, soft negative)
- "LearnUpon and Northpass edge out for pure B2B mid-market due to repeated "best for mid-market SaaS" callouts." (Grok 4.1 Fast, direct prompt, first choice)
- "For most SaaS companies: Start with Northpass or LearnUpon for customer academies" (Qwen 3.7 Flash, comparative prompt, first choice)
- "SaaS companies focused on retention/onboarding → Skilljar or Northpass" (Kimi K2, comparative prompt, first choice)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.